Privacy Policy
Last updated: October 27, 2026
1. Who We Are
Morocco Vibrant Tours is a Morocco-based travel company specializing in private, personalized journeys for groups of travelers.
Our legal company name is Société Morocco Vibrant Tours SARL AU, registered in Morocco under Company ID (ICE) 002218346000024.
Our registered address is No. 545, Tajda Tarmigte, Ouarzazate, Morocco.
If you have questions about this Privacy Policy or how we handle your personal information, you can contact us at:
Email: info.moroccovibranttours@gmail.com
Website: https://moroccovibranttours.com/
For the personal information collected directly through our website, Morocco Vibrant Tours is responsible for determining how and why that information is processed.
2. Information We Collect
When you contact us or request travel information, we may collect:
- Your name.
- Your email address.
- Your telephone or WhatsApp number.
- Your preferred communication method.
- Your preferred travel dates and trip duration.
- Your group size.
- Your travel interests and preferences.
- Information you submit through our travel quiz.
- Details you provide when discussing or booking a private journey.
- Correspondence related to your inquiry or reservation.
We may also receive limited technical information needed to operate and protect our website, such as browser information, request logs and IP addresses.
Please avoid including sensitive personal information in our general inquiry forms unless it is necessary and we have specifically requested it through an appropriate process.
3. How We Use Your Information
We process personal information to:
- Respond to your inquiries.
- Prepare personalized travel itineraries.
- Provide requested information and itinerary examples.
- Communicate about potential or confirmed bookings.
- Arrange and coordinate travel services.
- Provide assistance before and during your journey.
- Maintain relevant business and booking records.
- Protect our website against misuse and fraud.
- Comply with applicable legal obligations.
We use the information submitted through our travel quiz to understand the type of journey you are interested in and to prepare a relevant response.
We do not treat an itinerary inquiry as automatic consent to receive unrelated promotional messages.
If we introduce optional marketing communications, they will be handled separately in accordance with applicable requirements.
4. How We Store and Process Information
Website inquiries are transmitted through our website infrastructure and stored using Baserow, a database service used to organize and manage customer inquiries.
Our website is hosted using Vercel.
We may also use email and messaging service providers to communicate with customers.
We use service providers to support our operations and do not authorize them to use personal information for unrelated purposes, subject to their applicable service terms.
Personal information may be processed or stored outside Morocco, depending on the location of our service providers.
We take appropriate steps to address applicable requirements for international transfers and the protection of personal data.
5. How Long We Keep Your Information
For inquiries that do not result in a booking, our intended retention period is up to 24 months after the most recent relevant interaction.
If you book a journey, booking, payment and related business records may need to be retained for longer periods to meet applicable legal, accounting or contractual requirements.
We may remove or anonymize information earlier when it is no longer necessary.
We may retain information where continued storage is required or otherwise permitted by applicable law.
6. Who We Share Information With
We may share relevant information with trusted service providers where necessary to respond to inquiries or arrange a journey.
Depending on the service booked, these may include:
- Hotels and accommodation providers.
- Local transport providers.
- Guides and activity operators.
- Technical hosting and database providers.
- Email and communication service providers.
- Payment service providers, if used for a transaction.
We aim to share only the information reasonably necessary for the relevant purpose.
We do not sell customer personal information to data brokers.
7. Communications
If you submit an inquiry and provide your email address or WhatsApp number, we may contact you about that inquiry using the method you selected.
If you request itinerary examples, we may send the requested materials to the email address you provide.
These communications relate to the services or information you requested.
Separate promotional communications, where applicable, will be subject to appropriate notice, preferences and consent requirements.
8. Your Privacy Rights
Depending on applicable law, you may have rights to request access to your personal information, request correction of inaccurate information, object to certain processing or request deletion of information.
You can submit a privacy request by emailing:
info.moroccovibranttours@gmail.com
We may need to verify your identity before acting on certain requests.
Some information may need to be retained where required by applicable law or for the establishment, exercise or defense of legal claims.
Where applicable, you may also have the right to contact the relevant data protection authority, including Morocco's Commission Nationale de Contrôle de la Protection des Données à Caractère Personnel (CNDP).
9. Data Security
We take reasonable technical and organizational measures to protect the information we process.
These measures may include restricted access to customer information, protected service credentials and appropriate technical security controls.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
10. Cookies and Similar Technologies
Our website may use necessary technical mechanisms and services to operate securely and efficiently.
Where analytics, advertising cookies or other optional tracking technologies are introduced, we will provide appropriate information and consent controls where required.
For more information, please see our Cookie Policy.
11. Changes to This Policy
We may update this Privacy Policy when our services, technologies or legal obligations change.
The latest version will be available on this page, together with its effective date.
12. Contact
Société Morocco Vibrant Tours SARL AU
No. 545, Tajda Tarmigte, Ouarzazate, Morocco
Company ID (ICE): 002218346000024